Returns

Returns & Exchanges

30-Day Money-Back Guarantee

If your RoyalZip™ hoodie isn't the cosiest thing you've ever owned, email us within 30 days of delivery and we'll refund you. Items must be unworn and in original packaging.

Return Conditions

• Items must be unworn and in original packaging
• Contact us within 30 days of delivery
• We do not offer direct exchanges — return and reorder

Damaged Items

If your order arrives damaged, email us with photos within 7 days and we'll send a replacement free of charge.

Preorder Cancellations

Preorders can be cancelled any time before they ship for a full refund.

For full details, see our Refund Policy.

Contact

Email: royalzips@outlook.com